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   Organise your auto-billing payments on Citi Credit Cards and

let us help put your payments back on track.

Why do I need to update my auto-billing payment(s) with my new Citi card number?

After you replaced/upgraded/downgraded/renewed your existing credit card, the card number may change, which will affect your existing auto-billing payments with registered auto-billing merchants; e.g. insurance, telco, gym membership, utilities and/or any of your favourite online shops

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Self-update auto-billing payment(s)*

Let us simplify the process for you to ensure that you have a peace of mind. Here’s how to self-update your auto-billing payment(s)

Important Note:

No action will be required for auto-billing payments with AIA Berhad, Manulife Insurance, Tokio Marine Group and Prudential Insurance. We will update these respective billers with your latest credit card details on your behalf.

*Do note that the auto-billing merchants are not limited to those listed above. As the auto-billing payment(s) linked to your previous Citi card will be declined after the stated cut-off date, please ensure your new card details are updated accordingly to avoid any payment disruption.

Domestic auto-billing payment which was enrolled and transacted on your previous card which has since been replaced/upgraded/downgraded/renewed with a different card number, will be declined after the cut-off date stated below.

Foreign auto-billing payment which was enrolled and transacted on your previous card which has since been : -

  1. Upgraded/downgraded/renewed with a different card number, will be declined after the cut-off date stated below effective 19th July 2021;
  2. Replaced (due to reason other than card expired, downgrade and/or upgrade to another card type) with a different card number, will be declined immediately after a replacement card is issued to you.

 

New Card Issuance Date Domestic Auto-Billing Cut-Off Date Foreign Auto-Billing Cut-Off
Upgraded / Downgraded with a different card number Replaced with different card number
1-Jan-22 to 31-Jan-22 29-Apr-22 29-Apr-22 Will be declined immediately after a replacement card is issued to you.
1-Feb-22 to 28-Feb-22 27-May-22 27-May-22
1-Mar-22 to 31-Mar-22 24-Jun-22 24-Jun-22
1-Apr-22 to 30-Apr-22 29-Jul-22 29-Jul-22
1-May-22 to 31-May-22 26-Aug-22 26-Aug-22
1-Jun-22 to 30-Jun-22 30-Sep-22 30-Sep-22
1-Jul-22 to 31-Jul-22 28-Oct-22 28-Oct-22
1-Aug-22 to 31- Aug-22 25-Nov-22 25-Nov-22
1-Sep-22 to 30-Sep-22 30-Dec-22 30-Dec-22
1-Oct-22 to 31-Oct-22 27-Jan-23 27-Jan-23
1-Nov-22 to 30-Nov-22 24-Feb-23 24-Feb-23
1-Dec-22 to 31-Dec-22 31-Mar-23 31-Mar-23
1-Jan-23 to 31-Jan-23 28-Apr-23 28-Apr-23
1 Feb 2023 onwards 31-May-23 31-May-23

 

New Card Issuance Date
1-Jan-22 to 31-Jan-22
Domestic Auto-Billing Cut-Off Date
29-Apr-22
Foreign Auto-Billing Cut-Off
29-Apr-22
Upgraded / Downgraded with a different card number
Will be declined immediately after a replacement card is issued to you.
New Card Issuance Date
1-Feb-22 to 28-Feb-22
Domestic Auto-Billing Cut-Off Date
27-May-22
Foreign Auto-Billing Cut-Off
27-May-22
New Card Issuance Date
1-Mar-22 to 31-Mar-22
Domestic Auto-Billing Cut-Off Date
24-Jun-22
Foreign Auto-Billing Cut-Off
24-Jun-22
New Card Issuance Date
1-Apr-22 to 30-Apr-22
Domestic Auto-Billing Cut-Off Date
29-Jul-22
Foreign Auto-Billing Cut-Off
29-Jul-22
New Card Issuance Date
1-May-22 to 31-May-22
Domestic Auto-Billing Cut-Off Date
26-Aug-22
Foreign Auto-Billing Cut-Off
26-Aug-22
New Card Issuance Date
1-Jun-22 to 30-Jun-22
Domestic Auto-Billing Cut-Off Date
30-Sep-22
Foreign Auto-Billing Cut-Off
30-Sep-22
New Card Issuance Date
1-Jul-22 to 31-Jul-22
Domestic Auto-Billing Cut-Off Date
28-Oct-22
Foreign Auto-Billing Cut-Off
28-Oct-22
New Card Issuance Date
1-Aug-22 to 31- Aug-22
Domestic Auto-Billing Cut-Off Date
25-Nov-22
Foreign Auto-Billing Cut-Off
25-Nov-22
New Card Issuance Date
1-Sep-22 to 30-Sep-22
Domestic Auto-Billing Cut-Off Date
30-Dec-22
Foreign Auto-Billing Cut-Off
30-Dec-22
New Card Issuance Date
1-Oct-22 to 31-Oct-22
Domestic Auto-Billing Cut-Off Date
27-Jan-23
Foreign Auto-Billing Cut-Off
27-Jan-23
New Card Issuance Date
1-Nov-22 to 30-Nov-22
Domestic Auto-Billing Cut-Off Date
24-Feb-23
Foreign Auto-Billing Cut-Off
24-Feb-23
New Card Issuance Date
1-Dec-22 to 31-Dec-22
Domestic Auto-Billing Cut-Off Date
31-Mar-23
Foreign Auto-Billing Cut-Off
31-Mar-23
New Card Issuance Date
1-Jan-23 to 31-Jan-23
Domestic Auto-Billing Cut-Off Date
28-Apr-23
Foreign Auto-Billing Cut-Off
28-Apr-23
New Card Issuance Date
1 Feb 2023 onwards
Domestic Auto-Billing Cut-Off Date
31-May-23
Foreign Auto-Billing Cut-Off
31-May-23

Frequently Asked Questions

Terms and Conditions:

For Citi Business Signature Card (Full Corporate Liability), click  here

For Citi Travel Account, click  here

For CitiBusiness Card, click  here

For other Citi Credit Cards, click  here